Bring online reservations, walk-ins and deposit requirements into your setup plan. We introduce Dojo Bookings and help you check its fit. Pricing, subscription terms and any trial conditions are confirmed in your proposal.
Start with how guests find and book your venue: your website, Google listing, phone and walk-ins. Dojo describes online reservations and a virtual waitlist; confirm the channels and setup included for your venue.
Review the mobile booking journey, availability and confirmation process before launch. Read our restaurant website guide and bookings setup checklist.
for your venue
Subscription, payment charges and optional extras should be itemised in writing. A trial is not a permanent free plan.
Dojo advertises booking deposits. During your demonstration, check the available deposit or card-capture options, collection timing and how the policy is shown to the guest.
Confirm the payment provider, settlement timing, transaction charges and refund procedure for booking deposits. Test redemption against the final bill.
Ask how your selected setup handles late cancellations and no-shows, including when a charge can be attempted and who handles exceptions or disputes.
Deposits can support your booking policy, but they do not guarantee attendance or successful collection. Review results using your own venue data.
Map tables, party sizes, service times and turn times before the demonstration. Check that the configuration reflects how your room operates.
Give staff clear responsibility for reservations, walk-ins, changes and cancellations. Test a complete service workflow before moving existing bookings.
Bookings and payments may be connected through supported integrations. Confirm your exact EPOS supplier, software version and required booking features; do not assume every till supports the same workflow.
Use our EPOS compatibility guide to prepare the checks with your providers.
Confirm which guest messages are included, any usage charges and how guests change or cancel a reservation.
Check how a virtual waitlist fits walk-in trade and what staff need to do when a table becomes available.
Check the guest-profile fields, staff permissions and data-retention settings you need before importing customer information.
Ask the provider to demonstrate the reports available in your package and how you will measure bookings, cancellations and attendance.
Discuss your table plan, guest journey and current costs. Time Consulting is an independent Dojo introducer and may receive a fee if you sign up. The provider confirms your package and terms.